Thank you for your recent purchase! We hope that you enjoy your new Tallow product(s) and if you do, please tell a friend. Here are some frequently asked questions. You are always welcome to email with any additional questions. Thank you again for supporting a small, sustainable, and family-owned business.
- I purchased my Tallow Balm, now where do I store it?
Keep your Tallow Balm in a cool and dry place, out of direct sunlight.
- What is the time-frame of use?
Grass-fed beef Tallow is shelf stable, it does not go rancid and is seasonal. In the Spring and Summer, the Cows eat freshly grown herbs and grass and the tallow is a lovely Golden Yellow. In the Winter, you'll find that the tallow balm is a little bit more white. Just like any food, it is best to use it when it is as fresh as possible. We suggest using within 6 months. If any skin irritation occurs, please discontinue use.
- Is this safe for my face and for children?
Grass-fed Tallow is very gentle, nourishing, and healing for the skin; essentially our first moisturizer. It is very much like our skin making it easily absorbable and is also nutrient dense in Vitamins A, D, K, E, and B12. It is highly remarkable at healing skin irritations, especially Eczema and diaper rash, a great alternative than using a commercial, petroleum and chemical-based creams.
Also, note that not all Essential Oils are good for the skin and they must be diluted. We use minimal amounts of the highest grade of Essential Oils and Absolutes in our balms. We note on each balm description which ones are good for the face. If you are super-sensitive, we highly suggest trying our PURE-unscented Balm for maximum results. Grass-fed Tallow feels great when applied and worn, although there may be the rare case where it is not working with one's biology. Discontinue using if there are any issues.
- My Tallow Balm is a bit hard for me to get out of the jar? Is this OK?
Grass-fed beef Tallow is essentially a wax, it does harden, however it also melts at body temperature. We do add a small amount of local Extra-virgin Olive Oil for spreadability, but being solid at room temperature is normal. To soften, you can place your tightly closed jar of balm in a bowl filled with hot water. The hot water will slowly soften the tallow. Take your balm out of the water, open the lid and test for the desired consistency. Once that is achieved, you can close the balm and keep in a cool and dry place, out of direct sunlight.
- I purchased a Tallow Candle. Do I need to cut the wick?
Tallow and Beeswax candles are quite different from commercial candles. They are a living candle and you decide on how much wick you would like exposed for burning. Our wicks are lead-free and made of a hemp and organic cotton blend. Note that you do need enough exposed wick to create the flame and melt the wax. Too short of a wick and you create a "Tunneling" effect where the wax burns unevenly, wasting your time, money and candle! Light your Tallow candle and burn for a minimum of 4 hours. Make sure you create an even pool of melted wax before extinguishing your candle. Before your next light, do check the wick, it may need a little bit of burned wick to be cut off. Let the candle tell you what it needs. More light and heat requires more exposed wick.
- I purchased a Tallow Soap. How do I store it?
A tried a true method of storing Artisan soap is to keep in on a raised soap dish and let it dry in between uses. Keeping your soap wet and damp ruins the soap, causing it to break, become mushy or in extreme conditions, crumble. Think of your soap as a face cloth, you want to dry it out before you use it again, to prevent a bacterial from growing and to make the experience much more pleasing.